Enterprise: Convenience Fees

We are investigating Enterprise’s policy of charging renters a “convenience fee” for payment of tolls on bridges, tunnels, toll-roads, and express lanes. Under Enterprise’s TollPass Service, renters typically receive a separate charge ranging from $3.95 to $4.95 per usage day. However, in certain regions (e.g. Northeastern US), individuals may use their personal E-Z Pass transponder or account. In the latter case, Enterprise has specified that renters will not be charged an additional fee. 

If you’ve been hit with this surprise bill, we’d like to hear from you. We’re exploring a case against Enterprise seeking to make their policies more transparent; and to get refunds for consumers who were duped.


A class action lawsuit is a way for a group of people who have suffered similar harms to bring a single collective case and share in any potential award. You become part of a group, with far more potential power than filing a lawsuit on your own—and at no cost to you.

Filing a class action lawsuit allows us to consolidate evidence, witnesses, and litigation expenses to make the lawsuit more efficient and effective. The collective “clout” of the class is typically far more effective than an action by any individual plaintiff.

No! The attorneys work on contingency, and only get paid if the case is successful. Any fees they may be awarded are determined by the court and paid by the defendant.

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